Leveraging augmented reality (AR) and virtual reality (VR) is becoming more of a reality for enterprise training purposes. While sometimes these two technologies are referred to as one, there is a difference between them. While virtual reality creates a totally immersive simulation, augmented reality augments the user experience across multiple sensory modalities like visual or auditory to create a new employee experience. Learn from the team at Verizon led by Lou Tedrick on how VR is being used to train retail store personnel and AR is being deployed to train technicians, both in situations where "live training" can be costly, inefficient, dangerous, or difficult to replicate. The Verizon team will share a demo for each solution and we have start a discussion on how these technologies are being used across multiple industries and use cases.
